159 North Central Avenue
Oviedo, Florida 32765
Office (407) 365-9911
Cell (407) 782-6005
If you have a question about any of our products please don't hesitate to contact us. Just give us a call or fill out the form below and we'll get back with you. Also feedback, suggestions and requests are always welcome.
PRODUCT CARE
Question: How much will the product shrink?
Answer: This varies for different products and fabric types. All of the products available take into account the shrinkage factor and are made to fit after washing. As a precaution, follow the prescribed recommendations on the tag.
Question: How do I launder my new item?
Answer: Always wash ‘like’ colored products with one another. Follow the prescribed recommendations on the tag. For two color shirts, like a ringer t-shirt, initially wash alone in warm water to avoid bleeding of colors.
SHIPPING PROCEDURES
Question: Can I track my shipment online?
Answer: Yes, you will be provided with a tracking number for your shipment.
Question: How much will it cost to ship my product?
Answer: It depends on your location and the weight of the package. You can use the shipping calculator to figure your charges.
Question: Can I get priority delivery?
Answer: Yes, priority deliveries will ship within 2-3 business days at an additional cost.
RETURN POLICY
Damaged products or products that don’t fit may be returned for exchange or money back within ten days of receipt. A shipping invoice is required for proof of delivery. All other sales are final.
ARTWORK
Question: What kind of file do you need for screen-printing?
Answer: For screen-printing, you need to send us a vector file. Preferably an .eps, .cdr, or .ai. CorelDraw and Adobe Illustrator are popular applications for screen-printing art.
Question: What if I don’t have the artwork saved in a vector format?
Answer: We can do your artwork on-site and make it suitable for print. Please note there will be a charge for artwork.
Question: Can you digitize my logo for embroidery?
Answer: Yes, if your logo has not been digitized for embroidery we can do that for you as well at an industry standard digitizing rate.
Please feel free to contact us if you have any questions or issues not covered.